About Us
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Lumens, by Drivers, For Drivers
At Lumens, We work harder for you, with the youngest and largest fleet in the industry we strive for the best and only the best.
Mission
We empower drivers by increasing their productivity safety and wellbeing.
Vision
8024, Eight Thousand fleet size by 2021.
Lumens
At Lumens, we work harder for you, with the youngest and largest fleet in the industry we strive for only being the best. Being the market leader in the automotive industry, we provide a seamless experience only to enhance our client's journey.
Lumens, by Drivers, For Drivers
At Lumens, We work harder for you, with the youngest and largest fleet in the industry we strive for the best and only the best.
Mission
We empower drivers by increasing their productivity whilst caring for their safety and wellbeing
Vision
8024, Eight Thousand fleet size by 2024
Care For Customers
VISION: 8024. Eight thousand fleet size 2024
Our customer value proposition
VISION: 8024. Eight thousand fleet size 2024
Customer Service
- One stop shop with seamless experience and holistic support
- Dedicated RM to see to drivers queries/ need
- 45 min standard service guarantee
- Rest and relax area for drivers
Value
- Quality cars
- Highest petrol discount
- DriverWealth loyality programme
- No claim bonus
Peace of mind
- Fast response to accidents/ emergecies
- Collision damage waiver
- Readily available replacement car
- 24 hour assistance
Be Our Customer
VISION: 8024. Eight thousand fleet size 2024
Our customer value proposition
VISION: 8024. Eight thousand fleet size 2024
Customer Service
- One Stop Shop With Seamless Experience And Holistic Support
- Dedicated RM To See To Drivers Queries/ Need
- 45 Min Standard Service Guarantee
- Rest And Relax Area For Drivers
Value
- Quality cars
- Highest petrol discount
- Driver Wealth loyalty programme
Peace of mind
- Fast Response To Accidents/ Emergencies
- 24 Hour Roadside Assistance
The Values We Hold
Our values that we hold close to us to ensure that we deliver the best service possible.
Customer Centric
We center our efforts around our customers
Honorable
We do what is right. What we say we will do, to gain the trust of customers, partners and colleagues
Industrious
We will be relentless at what we do to achieve goals
Professional
We are good at what we do and continue to improve ourselves amidst the changing landscape
Customer Centric
Our attention is channelled to meeting our customer’s needs.
Honourable
By doing what is right, we uphold the promises made to our customers, partners, and colleagues.
Industrious
Being experts in the field, we will adapt and evolve to better serve our customers amidst the everchanging landscape.
Professional
Being experts in the field, we will adapt and evolve to better serve our customers amidst the everchanging landscape.
Advisory Board
Our members of the advisory board who offers advice and guidance towards our goals and aspirations.
Care For Employees
VISION: 8024. Eight thousand fleet size 2024
Our employee value proposition
VISION: 8024. Eight thousand fleet size 2024
Care
- Dental and medical benefit
- Lumens Medical (upcoming)
- Lumens mini-gym (upcoming)
- Preferential financing for vehicle loans
- Staff 30% discount shell card (upcoming)
- Commmunity Giveback
Care We Provide
- Dental and medical benefits
- Mini-Gym (behind focus, take photos)
- Exclusive petrol discount
Career Advancements
- Training and Development
- Providing Additional tools and Resources
- Cross-Departmental Mobility
- Sponsored Courses
Company Culture
- Open Feedback Channel
- Regular and Objective Performance Reviews
- Clear Expectations of Roles Provided
